By: Mpho Shelile
MASERU
In the bustling area of Matsaneng, Mafeteng, Mamoabi Mathe has emerged as a pioneering force in the rental housing sector. Founded in 2022, her business was born out of a keen observation of the increasing influx of individuals from various parts of Mafeteng, seeking accommodation for work, education, and business.
The visionary behind this enterprise, Mamoabi Mathe, recognised the growing demand for affordable rental housing. Despite the existing rental properties, a significant portion of the population still struggled to find suitable accommodation.
Seizing this opportunity, Mamoabi Mathe ventured into the rental housing business with a mission to provide affordable and comfortable living spaces for those in need.
“The journey was not without its challenges. The initial six months were particularly tough, as the lack of funds meant the properties were without electricity,” she noted, which led to a high turnover rate among tenants.
Persistent, Mamoabi Mathe persevered, raising the necessary funds to install electricity, significantly improving tenant retention. Today, the properties boast modern amenities, ensuring that tenants no longer leave at the end of each month.
To maintain the quality and integrity of the properties, she established a robust set of rules and regulations. These guidelines were essential in addressing issues related to property damage and ensuring that tenants were responsible for their actions.
A notable portion of the tenant demographic comprises scholars, who often reported missing belongings after inviting friends over. To address this, Mamoabi implemented stringent security measures, ensuring a safe and secure living environment for all tenants. This focus on security has been well-received, contributing to the overall satisfaction and peace of mind of the residents.
“Providing top-notch service is my priority, which includes ensuring the cleanliness and security of the property. My team of dedicated cleaners and security personnel ensures that all necessary materials, such as clean toilets, a well-maintained septic tank, water, and electricity, are always available. Above all, I believe in showing genuine care and love for my clients.”
Additionally, Mamoabi emphasised the importance of regular maintenance and frequent safety checks. “The rental market can be challenging and varies depending on the location and quality of the houses. However, my focus is on providing affordable prices without compromising on quality and service.”
“I make it a point to have regular meetings with my clients to understand their needs and hear their feedback. This allows me to make any necessary improvements and ensure their satisfaction.”
Mamoabi has a vision for the future that’s both ambitious and heartfelt. Motivated by her own experiences as a mother, she aims to expand her business and establish a secure hostel for girls. Having daughters herself, she understands the paramount importance of safety and wants to ensure that all girls have access to a secure living environment.
“Many girls currently rent accommodations that are far from safe, and I am determined to change that. My dream is to build a safe haven for young women is not just about providing shelter, but about fostering peace of mind and a sense of security for both the girls and their families.”
She concluded by stating that as her business continues to grow, she will remain committed to providing affordable, secure, and comfortable housing for her clients.