By: Mpho Shelile
MASERU- Standard Lesotho Bank (SLB), which is known for its dedication to customer satisfaction and innovation, opened a new branch near the Mofumahali oa Tlholo Cathedral church last Friday. This expansion is a significant milestone in the bank’s objective to offer accessible financial services to communities throughout the country.
The new branch, located at Cathedral, boasts as the state-of-the-art facilities with cutting-edge technology aims to enhance the banking experience for its customers. With a focus on convenience and efficiency, the branch is equipped with self-service, digital banking stations, and dedicated customer service areas to cater to the diverse needs of clients.
Speaking at the inauguration ceremony, the CEO of Standard Bank Mr. Anton Nicolaisen, expressed his enthusiasm about the expansion, stating, “We are thrilled to bring Standard Lesotho Bank’s renowned services closer to our customers in Mofumahali OA Tlholo. This new branch reaffirms our commitment to being a trusted financial partner, delivering innovative solutions and personalized assistance to help individuals and businesses achieve their financial goals,” said Anton.
Further stating that the opening of the new branch not only signifies Standard Bank’s dedication to expanding its footprint but also underscores its support for the local economy. By creating job opportunities and fostering economic growth, the bank aims to contribute positively to the communities it serves. Standard Lesotho Bank understands that there is an important role to play in the economic development and growth of Lesotho.
Furthermore, the branch will offer a comprehensive range of banking products and services, including savings and checking accounts, loans, mortgages, investment options, and insurance solutions. Customers can also benefit from personalized financial advice from experienced professionals who understand their unique financial needs.
In line with Standard Lesotho Bank’s commitment to sustainability and corporate social responsibility, the new branch incorporates environmentally friendly practices, such as energy-efficient lighting and recycling initiatives, to minimize its ecological footprint.
As part of the grand opening celebrations, Standard Lesotho Bank is offering special promotions and incentives to welcome new customers and demonstrate appreciation to their existing clientele. These initiatives include attractive interest rates, fee waivers, and exclusive rewards to those who choose to bank with Standard Lesotho Bank.
Whether individuals are looking to manage their finances, plan for the future, or grow their businesses, the new Standard Lesotho Bank branch aims to be a trusted partner every step of the way. With its dedication to excellence, innovation, and customer satisfaction, Standard Bank remains committed to empowering individuals and communities to achieve financial prosperity.
Anton concluded by stating that financial inclusion is one of the key visions that Standard Lesotho Bank aims to achieve. “I am proud to say that this branch will serve our city and local businesses entirely, and we promise to provide them with the best possible service,” he said
.
He expressed his gratitude to the Central Bank for their guidance and support over the years, and thanked their staff. Above all, he appreciated their clients for their unwavering commitment.
The Governor of Central Bank, Mr. Emmanuel Maluke Letete in his remarks stated that Standard Lesotho Bank has outdone itself for the betterment of Lesotho’s economy, adding that without the services they are serving, Lesotho could not have been where it is financially.
He prompted Anton to always question what it is that can be done to serve their clients better, for it is not their money they are dealing with but the money of Basotho that is at stake. “We are always coming up with more efficient ways to serve Basotho and this launch is a very good example of that,” he said.
He concluded his speech by emphasizing the importance of continuously improving their services to meet the evolving needs of Basotho. He urged everyone to embrace innovation and strive for excellence in their work, as it is vital to achieving their goal of providing the best possible service to the people of Lesotho.
One of their clients, Mabatho Foulo, stated that she is very impressed by the convenience and accessibility of the bank’s new branch. She added that the new branch will make managing her finances so much easier. “This new branch is a testament to the bank’s dedication to providing top-notch services, which makes me excited to continue banking with them,” said Mabatho.